LOCALLY MADE WITH LOVE IN VENICE, CALIFORNIA
PROUDLY A FAMILY BUSINESS SINCE 2013
FREE SHIPPING ON US ORDERS $99+
Privacy Policy
This Privacy Policy is part of our Terms and Conditions. By using this Website or our online store, you agree to be bound by and comply with this Privacy Policy and our Terms and Conditions.
Section 1 - Age Restrictions on Access and Purchases
You must be at least 21 years old to access this site. If you are under 21, you are not permitted to use this site for any reason. It is your responsibility to know whether you are legally able to purchase our products according to your state or province laws. If we learn that we have collected personal information from a person under the age of 21 without parental consent, we will delete that information. If you believe we might have any information from or about a person under the age of 21, please contact us at: info@viscousnation.com.
Section 2 - Information Collection and Usage
When you purchase something from our online store, we collect personal information such as your name, address, email address, and order history. We also use cookies, web beacons, and other tools that collect information to enhance your experience.
Automatically collected information may include the OS on your device, IP address, access times, browser type, language, and the website you visited before ours. We also collect details on how you interact with our site.
Email Marketing: By providing your email, you agree to receive emails about our store, new products, and updates. You can unsubscribe at any time by clicking the “Unsubscribe” button at the bottom of each email.
We use the information we collect to:
Facilitate the creation of and securing of your account on our network
Identify you as a user in our system
Improve our products, site, and operations
Enhance user experience
Provide and deliver products and services you request
Respond to your comments or questions and provide support
Send you confirmations, invoices, technical notices, updates, security alerts, and support messages
Communicate with you about promotions, upcoming events, and news about our products and services
Link or combine your information with information from third parties to understand your needs and provide better service
Protect against fraudulent, unauthorized, or illegal activity
California Privacy Rights
If you reside in California, you may have additional rights concerning the handling of your personal information under California law. For more information about your California privacy rights, please visit this page.
Section 3 - Behavioral Advertising
We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you. For example:
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We use Google Analytics to understand how our customers use the Site. You can read more about Google’s use of your Personal Information here and opt-out here.
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We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. Some of this information is collected through cookies or similar technologies.
You can opt out of targeted advertising by:
You can also opt out of some services through the Digital Advertising Alliance’s opt-out portal.
Section 4 - Cookies
Cookies are small amounts of information downloaded to your device when you visit our Site. We use various cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by remembering your actions and preferences. Session cookies last until you stop browsing, and persistent cookies last until they expire or are deleted. You can manage cookies through your browser settings. For more information, visit All About Cookies.
Section 5 - Consent
1. How do you get my consent?
By completing a transaction, placing an order, or arranging for a delivery or return, you consent to us collecting and using your information.
2. How do I withdraw my consent?
You may withdraw your consent for us to use your personal information and from receiving email communications by clicking the “Unsubscribe” button at the bottom of each email or contacting us at info@viscousnation.com.
Section 6 - Disclosure
We do not share your personal information with third parties without your consent except with:
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Third Party Service Providers: We share information with partners who work on our behalf.
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Lawful Requests: We provide information when required by law.
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Protection of Rights and Property: To protect our rights and property, or enforce our agreements.
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Emergency: In emergencies to protect personal safety.
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Corporate Restructuring: During business deals such as mergers or acquisitions.
Section 7 - Payment Processing
Our store is built on Wix, an e-commerce platform that enables us to securely sell our products and services to you. When you provide your credit card information, it is transmitted to our PCI-DSS compliant payment gateway through SSL encryption. Your credit card details are never stored beyond the duration of the transaction.
Section 8 - Third-party Services
Our Policy does not cover third-party services. To learn about their privacy practices, please read their privacy policies. When you click on links on our site, they may direct you away from our site.
Section 9 - Security
We take precautions to protect your personal information. Your personal information is protected by your password. Never share your password with anyone. We use SSL to encrypt credit card information. However, internet transmission is not completely secure, and we cannot guarantee the security of information transmitted to our site.
Section 10 - Age of Consent
Our website is not intended for people under 21 years of age. No one under 21 may provide information on this website. By using this site, you represent that you are at least 21 years of age or the age of majority in your state or province.
Section 11 - United States Law Applies
This site is intended for users in the United States. By sending us your Personal Information from outside the U.S., you consent to the application of U.S. law.
Section 12 - Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page. If we make material changes, we will notify you by email and through a notice on our website. You are responsible for ensuring we have your up-to-date email address and for periodically visiting our website and this Policy for updates.
Section 13 - Questions and Contact Information
To access, correct, amend, or delete your personal information, register a complaint, or for more information, please contact our customer service team at 123-456-7890 or email us at info@viscousnation.com.